Healthcare Billing Manager

Deland, FL
Full Time
Manager/Supervisor
Position Overview:
The Billing Manager will oversee all billing and revenue cycle management (RCM) functions, ensuring accurate and timely claims processing, payment posting, collections, and compliance with mental health care billing regulations. This leadership role will be critical in maintaining financial health, optimizing reimbursement, and supporting the practice’s continued growth.

Key Responsibilities:
  • Claims Management & Processing
    • Oversee the preparation, submission, and follow-up of insurance claims, ensuring timely and accurate submissions.
    • Manage denials and rejections, lead root cause analysis, and implement corrective actions.
    • Ensure compliance with payer rules, HIPAA regulations, and industry standards.
  • Revenue Cycle Optimization
    • Analyze billing workflows and develop strategies to increase collections and reduce outstanding accounts receivable.
    • Identify billing trends and recommend improvements or changes to maximize revenue.
  • Patient Billing & Communication
    • Supervise patient invoicing, payment plans, and account reconciliations.
    • Handle escalated billing inquiries and maintain positive patient relationships regarding financial matters.
  • Leadership & Team Management
    • Supervise billing staff, including training, performance management, and daily operations.
    • Collaborate with clinical and administrative leadership to align billing operations with clinical workflows.
  • Reporting & Compliance
    • Generate and present regular reports on billing KPIs, aging reports, collections, and payer performance.
    • Monitor regulatory changes and payer policies to ensure ongoing compliance.

Qualifications:
  • 5+ years of experience in medical billing, with at least 2 years in a managerial or supervisory role.
  • Strong knowledge of mental/behavioral health billing, including CPT/ICD-10 coding, commercial and government payers, and managed care plans.
  • Proficiency in EHR/PM systems (e.g., AdvancedMD, Epic, SimplePractice, TherapyNotes, Kareo, or similar).
  • Deep understanding of insurance verification, prior authorizations, and credentialing processes.
  • Strong leadership, problem-solving, and interpersonal skills.
  • Highly organized, detail-oriented, and data-driven.

Preferred Qualifications:
  • Bachelor’s degree in healthcare administration, business, or a related field.
  • Certified Professional Biller (CPB) or similar credential.
  • Experience in a multi-provider or multi-location mental health setting.

What We Offer:
  • Competitive salary based on experience
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Professional development opportunities
A supportive, mission-driven work environment
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