Saafe Behavioral Svcs.

Patient Intake Coordinator

DELAND, FL
Full Time
Entry Level
Saafe Behavioral Services is a compassionate, community-driven mental health facility dedicated to providing accessible and culturally competent care to individuals and families in need. Our team is committed to fostering a welcoming environment for all who seek support.

Position Overview:
We are currently seeking a dedicated and bilingual (Spanish-speaking) Patient Intake Coordinator to join our team. This entry-level position plays a critical role in welcoming new clients, gathering essential information, and helping individuals access the mental health services they need.

Key Responsibilities:
  • Serve as the first point of contact for new clients, both in-person and over the phone.
  • Conduct initial intake screenings and collect demographic, insurance, and clinical information.
  • Schedule appointments and provide clients with clear instructions on next steps.
  • Maintain accurate and confidential records in compliance with HIPAA and facility guidelines.
  • Collaborate with clinicians and administrative staff to ensure smooth client transitions.
  • Communicate effectively and compassionately with a diverse client population, including Spanish-speaking individuals and families.
Qualifications:
  • Fluent in Spanish and English (required).
  • High school diploma or equivalent.
  • Strong interpersonal and communication skills.
  • Ability to work in a fast-paced environment with empathy and professionalism.
  • Proficiency in basic computer and data entry skills.
  • Empathy and professionalism when interacting with patients.
  • Experience in mental health or healthcare settings is a plus, but not required — we provide comprehensive training.
Benefits:
  • Competitive salary.
  • Health, dental, and vision insurance.
  • Paid time off and holidays.
  • Professional development opportunities.
Position Details:
  • Hours / Full-time
  • Compensation / $15 - $16 per hour, commensurate with experience.  
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